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Public Tickets

Talabardio "In Use"Closed   YellowPencil - Visual CSS Editor   Updated 1 day ago   8 Most recent comment from Talabardio:Hello can you close this ticket? Sonja The terrible supportClosed   YellowPencil - Visual CSS Editor   Updated January 8, 2024 at 10:47am   2 Most recent comment from David P.:Hi Sonja,I apologize for that. Our support doesn't work on weekends, and we usually take care of urgent things during the weekend. I've responded to your original request and will set you a ... WiNzhdkXFQH UWlDmuGkAtzcagZbClosed   YellowPencil - Visual CSS Editor   Updated January 5, 2024 at 6:16am   1 Most recent comment from WiNzhdkXFQH:ypBEbkHfG WiNzhdkXFQH ZHzcoqvGBgVhClosed   YellowPencil - Visual CSS Editor   Updated January 5, 2024 at 6:16am   1 Most recent comment from WiNzhdkXFQH:dQZfenqI ECSCA2019 How to delete an elementClosed   YellowPencil - Visual CSS Editor   Updated January 4, 2024 at 12:17am   2 Most recent comment from David P.:Hey there,You can’t delete the element but you can select it, then go to Extra and set the display to none.That will hide it, but in a way it removes it. Try it out and let me know if that works. Paige Disconnect a WebsiteClosed   YellowPencil - Visual CSS Editor   Updated December 28, 2023 at 7:40am   4 Most recent comment from David P.:Hi, I have unlinked your previous domain and you can use the license on new one. Christoph Parallax effectClosed   YellowPencil - Visual CSS Editor   Updated December 12, 2023 at 11:41pm   2 Most recent comment from David P.:Hey there!Parallax can be created with JS and our plugin doesn't offer it. Although if you have background image set, you can use background-attachment:fixed for example. You can read more here - ... ömer cancel subscrıptionClosed   YellowPencil - Visual CSS Editor   Updated December 12, 2023 at 10:42pm   2 Most recent comment from David P.:Hello,  Sorry to hear the theme wasn't a good fit for your project. Please use this form here to request a refund: https://themeforest.net/refund_requests/new ömer page zoom issuClosed   YellowPencil - Visual CSS Editor   Updated November 25, 2023 at 7:29am   2 Most recent comment from David P.:Hey there! Zooming in and out can cause the issue you are having, and it’s not addressable by CSS. You can only resize the window and target elements with CSS. suabahasa Custom Fonts and Google FontsClosed   YellowPencil - Visual CSS Editor   Updated November 8, 2023 at 5:52pm   1 Most recent comment from suabahasa:Hi, we are the developers of Yabe Webfont, and we are thrilled to announce that Yabe Webfont has now added YellowPencil integration. You can now select any Custom Fonts from the YellowPencil editor� ... Joan Álamo PHP compatibilityClosed   YellowPencil - Visual CSS Editor   Updated October 20, 2023 at 10:02am   18 Most recent comment from David P.:Alright. Have a nice day! joellam Getting Critical Page Error after a few usesClosed   YellowPencil - Visual CSS Editor   Updated October 6, 2023 at 10:09pm   4 Most recent comment from David P.:Let me know how it goes, and if that doesn't fix things we'll check further smithet Yellow Pencil edits not showing on mobileClosed   YellowPencil - Visual CSS Editor   Updated September 29, 2023 at 11:20am   8 Most recent comment from David P.:Hi Elza, I can see you’ve opened separate ticket and we’ll help you on that one Fatih Remove elementor style kit and use theme for 1 (set of) element(s)Closed   YellowPencil - Visual CSS Editor   Updated September 29, 2023 at 10:01am   2 Most recent comment from David P.:Hey there,Can you pleas explain bit better what needs to be done? Bekhruz change globalClosed   YellowPencil - Visual CSS Editor   Updated September 26, 2023 at 8:18am   6 Most recent comment from David P.:What exactly did you try to change? Can you send me a screenshot of one or more examples?