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Public Tickets

maudcr ResponsivenessClosed   YellowPencil - Visual CSS Editor   Updated September 6, 2017 at 6:31pm   2 Most recent comment from David P.:Hello there,Welcome to Wasptheme Customer Support Care!Thank you for Contacting Us.Currently we have only this information available. We will update the documentation soon.Thanks AMG92 Responsive BreakpointsClosed   YellowPencil - Visual CSS Editor   Updated September 6, 2017 at 5:22pm   2 Most recent comment from David P.:Hello there,Welcome To Wasp Themes Customer Support Care!Thank you for Contacting Us.We have provided such extensive options for the users to customize them as much as they can. And we have provided s ... Jullo css - Woocommerce - changes are not acceptedClosed   YellowPencil - Visual CSS Editor   Updated September 3, 2017 at 11:52am   2 Most recent comment from Zafer Y.:Hey There, Thank you for renewing, I glad you like it! I did check your website just now but I can't see any generated font family style by YellowPencil. Maybe WooCommerce and the theme updates, ch ... blackgel How to Completely remove/uninstall yellow pencilClosed   YellowPencil - Visual CSS Editor   Updated August 31, 2017 at 5:10pm   5 Most recent comment from Zafer Y.:Hey There, I'm sorry for late reply and bad experience with Yellow Pencil editor. Next time I will try to reply your question in 48 hours. Please request a refund from this page if you are not satisf ... Jessica Leigh How can I add a custom font?Closed   YellowPencil - Visual CSS Editor   Updated August 27, 2017 at 11:26am   2 Most recent comment from Zafer Y.:Hey There, Thank you for your patience! I'm sorry. Currently, this feature is not available in Yellow Pencil, but I recommend you to use Use Any Font plugin for upload any font that you want.I hope ... jonloveless save & remove CSSClosed   YellowPencil - Visual CSS Editor   Updated August 27, 2017 at 11:22am   2 Most recent comment from Zafer Y.:Hey There, First, Thank you for your purchase! Please follow these steps; Download ready-to-use stylesheet file from WordPress Panel > Yellow Pencil > CSS Styles page.Export the plugin data from Wo ... boglo Plugin not workingClosed   YellowPencil - Visual CSS Editor   Updated August 18, 2017 at 10:31pm   2 Most recent comment from Zafer Y.:Hey There, First, thank you for your purchase! There are some reasons about this issue; Maybe your Web Browser cache style files.Maybe you using a WordPress cache plugin. Shortly this issue a ... regonzalom Is it possible to set different pics for header backgorund?Closed   YellowPencil - Visual CSS Editor   Updated August 16, 2017 at 3:54pm   2 Most recent comment from Zafer Y.:Hey There, Unfortunately, this is not possible with Yellow Pencil editor, this needs the javascript function to change the images every 30 seconds. I recommend you to use a slider plugin. Best Regar ... jeffreyzhang about bootstrap dropdown elementClosed   YellowPencil - Visual CSS Editor   Updated August 9, 2017 at 10:35pm   3 Most recent comment from Zafer Y.:Hey There, First, thank you for your purchase! 1. You must use "Visitor view" mode, please open the editor and click your avatar in the right-bottom corner of the right panel to show "sing in" optio ... dansmithvl Submit Button PositionClosed   YellowPencil - Visual CSS Editor   Updated August 9, 2017 at 10:01pm   2 Most recent comment from Zafer Y.:Hey There,First, thank you for your purchase!You should use percentage instead of the pixel to keep the element in the center on all devices or you can set auto value to margin left and margin right p ... Michalyn_ Yellow Pencil not saving edited pageClosed   YellowPencil - Visual CSS Editor   Updated August 7, 2017 at 10:39pm   3 Most recent comment from Zafer Y.:Hey There, @Michalyn_  I think this issue about browser cache. I think you using a WordPress cache plugin, please clear cached files from the cache plugin settings and reflesh the page.@Juha-matti Y ... davewinkwink Bob Distance Via AnimatorClosed   YellowPencil - Visual CSS Editor   Updated August 5, 2017 at 2:18pm   3 Most recent comment from Zafer Y.:Hey There,First, thank you for your purchase!Please follow these steps;Select the element that you want edit animation settingsOpen Animation Manager from left barand customize the animation as you wa ... claudiu Install the pro versionClosed   YellowPencil - Visual CSS Editor   Updated August 2, 2017 at 8:45am   5 Most recent comment from Zafer Y.:Hey Ikennye,I'm sorry about this problem. Please create a private ticket and let me know WordPress login information and domain name, I will check and fix this bug quickly.Best Regards thedesignpub Styling an individual itemClosed   YellowPencil - Visual CSS Editor   Updated August 1, 2017 at 8:54pm   3 Most recent comment from Zafer Y.:Hey There, First, thank you for your purchase! Yes, default element inspector will select all elements which have same classes. Please add an ID or class to the element if possible, else use single ... christophe Can't activate licenceClosed   YellowPencil - Visual CSS Editor   Updated July 30, 2017 at 9:45am   2 Most recent comment from Zafer Y.:Hey There, First, thank you for your purchase! There was a problem with Envato API for a short time, maybe that why you can't activate your copy. Please try to activate again. I hope that's help, ...