Okay
  Public Ticket #1048222
update to latest version not working
Closed

Comments

  •  2
    Colin Murray started the conversation
    February 3, 2017 at 9:16pm

    I keep seeing the banner on my Wordpress dashboard "New update available for Yellow Pencil. Please update the plugin for new features and improvements. Update Now!", but the clicking on the link just spins the donut and nothing happens.  According to the plugins page, I have version 5.5.2. Is this a bug or is 5.5.2 the latest version?

  •  127
    Zafer replied
    February 4, 2017 at 1:26am

    Hey,

    Maybe your web server not support some PHP functions and so the plugin can't update automatically. 

    Follow These steps:

    1. Deactivate and delete the plugin (Don't worry, you will not lose any data)
    2. Login to CodeCanyon and go to the downloads page.
    3. Download WordPress plugin.
    4. Go to your WordPress panel > Plugins > Add New and click "upload plugin" button.
    5. Choose "waspthemes-yellow-pencil.zip" file and upload.
    6. After upload, go to WordPress panel > plugins and activate the plugin.

    Best Regards