HelloHow can I be refunded? I spend so much time today with your software but all my work was ruined due to your ugly saving process. I want my money back.
The problem is very strange and annoying.I spend the whole day trying to adjust the front page in WP and I always saved the results being in the plugin editing and also, at the same time, I published th page periodically in WP. THREE times i had to start from the beginning. THREE times.
I cleared the cash, I reloaded the database, I did everything possible but I cannt go on with it. I will try to do the correction fo the page tomorrow and if I have the same dumb monkey work - I will ask for refund. Seems your plugin is too complicated for me. Sorry.
I'm really sorry about it. Please let me try help. We publish a new update yesterday only, maybe there have some bugs. I will like to check out your WordPress to see what is the problem.
I will check and fix this problem quickly if you let me know your WordPress login information and FTP login information. I update this as a private ticket, you can share the login information here.
Hi, Unfortunately, I cannot give you an access to the website because it is on my localhost. I spent one more day and all was in vain. Sorry - I will ask to refund. Seems this plugin is not mine :-( Regards, Eugene
Sure thing. Just follow the link I've sent you earlier.
It would mean a lot to us if you could explain to us what isn't working. Perhaps you could record a video so we can see what is going wrong? We would really like to help you and our future customers!
HelloHow can I be refunded?
I spend so much time today with your software but all my work was ruined due to your ugly saving process.
I want my money back.
Hi, you can request a refund here.
Can you please explain to us what was the issue? Perhaps we can help you? And it would mean a lot to us so we can understand and improve our plugin.
Best regards,
WaspThemes team
And don't forget to rate our plugin, it means a lot to us!
The problem is very strange and annoying.I spend the whole day trying to adjust the front page in WP and I always saved the results being in the plugin editing and also, at the same time, I published th page periodically in WP.
THREE times i had to start from the beginning. THREE times.
I cleared the cash, I reloaded the database, I did everything possible but I cannt go on with it.
I will try to do the correction fo the page tomorrow and if I have the same dumb monkey work - I will ask for refund.
Seems your plugin is too complicated for me.
Sorry.
Hi There,
I'm really sorry about it. Please let me try help. We publish a new update yesterday only, maybe there have some bugs. I will like to check out your WordPress to see what is the problem.
I will check and fix this problem quickly if you let me know your WordPress login information and FTP login information. I update this as a private ticket, you can share the login information here.
Thank you for your patience!
Best Regards
Hi,
Unfortunately, I cannot give you an access to the website because it is on my localhost.
I spent one more day and all was in vain.
Sorry - I will ask to refund.
Seems this plugin is not mine
:-(
Regards, Eugene
Sure thing. Just follow the link I've sent you earlier.
It would mean a lot to us if you could explain to us what isn't working. Perhaps you could record a video so we can see what is going wrong? We would really like to help you and our future customers!
Best regards,
WaspThemes team
And don't forget to rate our plugin, it means a lot to us!