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  Public Ticket #1520446
changes made to backgrounds on forms wont stick after being saved
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  • Madison started the conversation

    I want to change all the forms that have black backgrounds to white. I have been using #ffffff and they change to white but and when I check them from within yellow pencil they look correct. But when I go outside yellow pencil, they still look black. I've been doing them one at a time too because I wasn't certain if it can be done globally to these forms. the forms were created in cognito, by someone else.


    The Informed consent form which you can find through patient resources>intake>informed consent is one example.

    Also while doing this the drop down under New Patient Resources disapeared.

     :(

  •  435
    David replied

    Hi, are you using some caching plugin? W3, SG Optimizer, WP Rocket or such? Are you using Cloudflare perhaps or some other CDN network?

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • Madison replied

    WP fastest Cache it looks like. Should I deactivate it?

  •  128
    Zafer replied

    Hi Madison,

    No need to deactivate the cache plugin but you need clear the cache from the cache plugin options after you make some changes with YellowPencil.

    I hope that's help,

    Best Regards