Okay
  Public Ticket #1629856
Plugin error (can't save changes)
Closed

Comments

  • Vicente Ribes started the conversation

    Hello,

    My problem is about plugin YellowPencil, I can work with it since last month aprox (June, 25) but now I can't save changes, it blocks my browser in every change I do and when I press Save button too and shows an error message that I send you in an attachment.

    I have tried to use it in Firefox, Chrome and Edge with the same results.

  •  435
    David replied

    Hi, are you able to upload file to root of your Wordpress installation. If your server is configured like most of them, Wordpress is installed in public_html and you should place the file I'll send you to public_html.

    Or if you open your server with FTP and it lists folders like wp-content, wp-admin... you should place the file somewhere among all other files.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  •  435
    David replied

    Here are the files.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!