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  Public Ticket #1703504
Cannot save block background image change
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Comments

  • imkylewatson started the conversation

    I am using demo content from the wordpress theme The GEM and they have a one page agency demo content, I have BOUGHT yellow pencil and am trying to change the background images on my blocks on the homepage but I cant change a single one...

  • SlavVasilev2 replied

    Hello, I'm also using the GEM, and I don't can save the changes I made. Plase help. I do not use cache plugin.

  •  435
    David replied

    Hi, my best guess that GEM is using Visual Composer so I'm going to recommend you on try using it for changing it's content like images. If you still don't manage to, let me know.

    Try reading GEM theme documentation also.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • imkylewatson replied

    So the GEM is the company I bought the theme from, what do you mean using Visual Composer...I imported the demo content then use your product i bought to edit the css I make the background change and it works on the live page but when I hit save it does not save. What else can i do

  •  435
    David replied

    Visual Composer is a plugin. Please try reading GEM documentation or contact their support.


    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  •  435
    David replied

    You can edit the background with Yellow Pencil. But there's a chance that those backgrounds would be easier to change within the Gem theme by theme options or Visual Composer.

    You can always use Yellow Pencil for some changes which are hard to edit.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!