We are using Yellow Pencil Pro that we got via the MagPlus theme from Envato Market. When/how can we update to the patched version? We have had to disable the plugin (and thereby all our CSS edits) as our site was affected by the hack. I can only see that I can download the PRO version if I have bought it separately, but not as part of the a premium theme. 

@KristianTS

YellowPencil is prebundled with the Magplus theme.
The creators are MagPlus are responsible to keep their product up to date. WaspThemes fixed the issue within an hour or two including releasing the pathed version and all the information going with it.

Contact the MagPlus theme support and ask for an update.

We have received the update via Magplus. Thanks!

why is yellow pencil not working. very frustrating. not getting any answers .updated to latest version but no joy. it is the pro version i have

@turniphead

This plugin works with every wordpress theme.

Try the following:

- go to plugins in the admin dashboard

- disable yellow pencil

- delete plugin

- reupload plugin through “new plugin” section

If this doesn’t work, please deactivate all your plugins, make sure wordpress is up to date, activate yellow pencil first.

After that activate plugins one by one and check when yellow pencil “breaks”.

GL&HF

done all that several times. did it once more  still nothing attched is the screen shot of what im getting

how do i post a private ticket ???

and log in details for what word press ??

Hi, are you still offering to help your customers that have been hacked via your plugin? I tried to submit a private ticket but it failed as my purchase is over 6 months old. 

I reverted my database and site from a backup but lots of broken links to spam sites remains according to Google Ads. Need help quick!

spoken to one.com and they have said yellow pencil is no longer in there service . does this mean they wont allow it and if so what can i do about it

wordpress have said im still able to use yellow pencil but its still not loading. really need some help on this

@turniphead

To be sure wait for the help of WaspThemes. 

Second 

The other thing might be that one.com just blocks the script because of reasons...

I have had that issue in the past with them and chose a different hoster.

To be sure, wait for the help from WaspThemes.

I emailed our Cpanel info two days ago, no word yet. When could we expect a solution? I'm sure there are others with the same problem (broken spam links causes "Disapproved ads" ). Maybe they can write a step by step guide so others can fix it by them self? I appreciate the effort by the team so far, hoping that we can get it fixed soon as our business is hurting right now.

@David Ok, I've resent the email, this time from the email associated with my Envato account (post@***engineering.no). I included the links I got from Google Ads support team so maybe it was filtered as spam..

sent my details not heard a word since . any ideas

Nothing here either. @David can you give us a status update? Did you receive the email? 

@David Hey, sorry for bumping this but it is getting critical! If WaspThemes is going to be silent about it we want to know right now. We have to know our options or when to pull the plug. 

@David That doesn't work! Got an error on both private and public as the purchase code is older than six months. That is why we are replying to this post. I've resent the email just now and excluded all the "broken links". Can you please check right away? 

I did 13 minutes ago. 

...and I just sent you a text-only email right now titled "This is a blank email" from my Gmail. No links or info in that one. If that doesn't get trough I don't know how to proceed.