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  Public Ticket #2019250
Wordpress Site Hacked
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  • webrebell123 started the conversation

    Hello,


    our Website has been Hacked around the 10 of May :-(...

    I did a clean installation, change all password, cleaned a lot, etc. when i reinstall the Yellow Pencil Plugin Pro then the maleware is back ?!?!

    Can you say me all yellow pencil folders? :-)


    With best wishes from Germany.

  •  128
    Zafer replied

    Hi There,

    Probably your website gets infected. I think some WordPress core files, theme and plugin files get infected in the last hack attack one month ago.

    We fixed this security bug quickly after the hack attack, the current version is secure but your website already gets infected before you update the plugin.

    Follow These Steps to clean CSS Styles:

    1. Go to WordPress Dashboard > Appearance > YellowPencil Editor
    2. Open CSS editor from left bar and click on Global Tab
    3. Click the end line of CSS codes, press space key.
    4. And save changes.

    Follow These Steps to ensure your website security:

    1. Be sure you are using 7.2.1 version.
    2. Scan your website.
    3. Change your passwords.
    4. Delete inactive users from WordPress Dashboard.
    5. Delete inactive plugin and themes.
    6. Go WordPress Panel > Users > Your Profile and click Log out Everywhere Else.

    Here you can find some services and plugins to scan your website: https://yellowpencil.waspthemes.com/docs/important-security-update/

    And here more information: https://codex.wordpress.org/FAQ_My_site_was_hacked

    Maybe a fresh and clean WordPress installation will be a good idea! I am sorry about it. I recommend you to provide secure of your website quickly.

    Best Regards