Okay
  Public Ticket #2281123
Recent bugs
Closed

Comments

  •  1
    PortSeif started the conversation

    I'm running into multiple bugs when editing. I've never had a problem before until recent. I am using Yellow Pencil in combination with Elementor and it seems that since either Yellow Pencil's or Elementor's last update it seems very buggy. Here are the bugs I've encountered:

    - Element Inspector works intermittently. I usually have to save my work and then refresh after I select every element (it has NEVER done this before).
    - Responsive drag no longer has the standard screen sizes and is not working with the Element Inspector.
    - The Navigator window is very buggy. I have to select an option box, then select another to enable the previous option box to select a different item.

    I've reset my server and client cache, regenerated CSS, and nothing seems to fix it.

  •  435
    David replied

    Hi,

    That's really weird as no one reported such plugin. I would check plugin conflict and see which PHP and WordPress you're running?

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • ElenaYaushkina replied

    I have the same problem, after updating some of the functions do not work. Flushing the cache and reinstalling the plugin does not help. Reinstalling WordPress does not help either. The plugin does not work.

  •  435
    David replied

    @Elena - can you please create a private ticket with your WordPress login details so we can debug it? Thanks!

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • wolfgang replied

    I´m also running into some trouble with the newest Update. For me the element selector don´t work. I can´t select anything on my Page after Updating to YellowPencil Pro 7.2.8. It only show the Blue box but the Style editor don´t recognize/select it.

    I´m using Wordpress 5.3.2 / PHP 7.3

    For now i have done a flashback to Version 7.2.6. This version is working for me. But i hope there is no adware into it, because i can´t find a link on your page to older versions.

  •  127
    Zafer replied

    Hi Everybody,

    The element selection problem on the latest version is definitely related to browser cache.

    • Please be sure you have fully cleared the browser cache.
    • If you are using a cache WordPress plugin, please go to cache settings and clear cache.

    Best Regards

  • Mat Israelson replied

    Same with Divi.

  •  435
    David replied

    Hi Mat,

    This is not theme related issue, it's cache issue. Please try clearing cache or try different browser. It has to work.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!