Okay
  Public Ticket #2385277
Instalation
Closed

Comments

  • tsivla83 started the conversation

    The install don't work.
    Help me.

  •  435
    David replied

    Hi,

    This is support for Yellow Pencil plugin and not for WP Bakery plugin.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • tsivla83 replied

    David  I know and that's why I'm contacting you.  I'm not able to activate the Yellow plugin on my WordPress!  notice the images again.

  •  435
    David replied

    Are you sure you are logged in with the account with which you've purchased the plugin?

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • tsivla83 replied

    Yes.
    Check the image. Still don't work!

  • tsivla83 replied

    Check. I need to resolve this.

  • tsivla83 replied

    See this too

  • tsivla83 replied

    I think I will I want my money back, because I can't install!!! Please help me fix this. Iam logged with the account which you've purchased the plugin. 

  •  435
    David replied

    Hi,

    Sorry for delay, we haven't worked over the weekend. One thing though - have you tried downloading Pro version and then installing it and then activating?

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!