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  Public Ticket #2397585
Yellow pencil stoped working
Closed

Comments

  • IndrekV started the conversation
    May 11, 2020 at 10:02am

    Hello!

    Yellow Pencil came along with WP theme.

    Couple of day's ago i updated the plugin and after that it stopped working. 

    Yellow pencil will load up, but i cannot select anything for changing. I already try to disable all plugins but nothing. 

    Any suggestion what i can do or try to make it work again.


    BR.

    Indrek

  •  435
    David replied
    May 11, 2020 at 11:14am

    Hi,

    There was the cache issue with the latest version so please try clearing browser and website cache and also please try different browser if that doesn't work.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • IndrekV replied
    May 12, 2020 at 3:35am

    Hi David, 

    Thank You.

    Clearing WP cache worked.

    BR.

    Indrek

  •  435
    David replied
    May 12, 2020 at 9:18am

    Awesome!

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • EMANUELE IRENEI replied
    September 14, 2020 at 4:16pm

    Mine doesn't work , 7.31 as well , cache cleared...

  •  435
    David replied
    September 14, 2020 at 10:04pm

    EMANUELE IRENEI  - please create private ticket with your login details so we can take a look at it.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!