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  Public Ticket #2413226
Yellow Pencil edits not showing on mobile
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  • smithet started the conversation

    I am using Yellow Pencil Responsive Mode to try to make the website responsive on a phone.  I can see the changes that are being made in Responsive Mode (margin, position, size), but the changes are not being seen when viewing the website on a phone (iPhone). 

    When saving changes, I am clicking Save on the YellowPencil screen and clicking update on the Wordpress page.

    I have cleared the cache on the Wordpress site and on the iPhone.

    I have attached an example of one of the pages where this is happening.

  •  435
    David replied

    Hi,

    Which phone are you exactly using? Perhaps 320px is low resolution for phone to pickup?

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • smithet replied

    I am using iPhone XR.

  •  435
    David replied

    I see that you have set 320px, try setting it to 420px instead as XR uses larger resolution then 320px.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • smithet replied

    This seems to have fixed the issue. Thank you!

  •  435
    David replied

    Have a nice daysmile.png!

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • Elza replied

    I am having a similar issue. Where do I set the resolution?

  •  435
    David replied

    Hi Elza, I can see you’ve opened separate ticket and we’ll help you on that onesmile.png

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!