Okay
  Public Ticket #2481929
Menu disfunction...
Closed

Comments

  • yellowp1 started the conversation

    I am not sure what happened to that last ticket! (delete...) but I have replaced style.css with the original theme author's! There is no chance the menu is any different than the original style.css but yet your Theme editor! edits... over-ride even the original... Cleared cache. Can I please pay you to fix this once and for all...


    It is Yellow Pencil's edits. They still over-ride the theme's original style.css......


    Please...

  • yellowp1 replied

    Did not mean for doubles...

    Just refer above please...

  • yellowp1 replied

    Will even get additional support! This is going on too long...


    Really I want this to be resolve and I promise you.. it is not the original style.css OR theme author's end... I have replaced everything as if it were new like it was never used before.. Please understand and I know you guys can help.

  • yellowp1 replied

    are you on skype.....

  • yellowp1 replied

    if you could, anything...

  •  408
    David replied

    Hi

    I’ll try and help you. I would need clear instructions from you of what needs to be done. Send me detailed instructions of what exactly needs to be done. Think of me that I never saw your website and I have no clue what needs to be done.

    And I’ll try and help you outsmile.png

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • yellowp1 replied

    Ok, if you would visit the website https://meetfuck.site (adult 18+ warning!) that right there is what my original theme looked like before I moved it around with Yellow Pencil... i want the website to look exactly like that color (the original which is exampled on this https://meetfuck.site) for https://hardrawsex.com but while I restore / de-activate 'Yellow Pencil Theme Editor Plugin...' (which is a great software.. I get hardly anything that resembles the colors/looks/padding/and style of my original theme...) It is almost as if the original style got lost and does not wish to return! I replaced the edited style.css with the original from their website and it makes no difference since the Menu colors/padding/font etc. all remain locked into Yellow Pencil edits...

  • yellowp1 replied

    Are you helping or no, David...

  •  408
    David replied

    Hi,

    I'll help you out. I was swamped with requests. I'll take a look right now.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • yellowp1 replied

    Do you want to login?


    Backups already made...

  • yellowp1 replied

    thanks very much...


    -Nick

  • yellowp1 replied

    wouldn't be a problem.

  •  408
    David replied

    First issue. Your website has console issues. Please resolve them first.

    Second - which theme version are you using?

    And third - what exactly seems to be different then original theme? Could it be that you played with theme options (not Yellow Pencil) and have something changed? Once again I inspected whole website, and there's no bit of YellowPencil code... My guess is that you have something else changed...

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • yellowp1 replied

    no on all those 3.....

  • yellowp1 replied

    What do you mean console issues?? I am sorry but there absolutely 0..... touching with anything but the Yellow pencil editor..

  •  408
    David replied

    They're gone now. 

    What do you want me exactly to do? Those two websites have completely different styling. I can't provide that much of support. 

    Give me specific element so I can compare to another website.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • yellowp1 replied

    i hope you are doing good! The styling on the menu is the original theme! 


    I want to have that up and ready. Any time I roll to original it displays contrast to that functioning red or grey....


    I will pay you for your resolve...

  • yellowp1 replied

    i also have a copy of the purchased grid mag pro with style.css that matches the specimen!

  •  408
    David replied

    Okay, but can you give me screenshots and point things for me. Imagine I never visited your website. What exactly in menu?

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • yellowp1 replied

    we did this over it feels like one hundred times... The answer (promise...) will not be any different. Best you hop on with team view...

  • yellowp1 replied

    also, this isn't a joke... This is kind of a pretty long time of work that is just recycled into the ground because we are just back and forth over the same damn question...

  • yellowp1 replied

    by any chance: what (if there is one...)


    is your Skype. I can add you and we could discuss at a good hour.....

  • yellowp1 replied

    Are you ready..

  •   yellowp1 replied privately
  • yellowp1 replied

    appreciate you taking this on... 



    thanks...


    Nick

  • yellowp1 replied

    Where did you go off too...

  • yellowp1 replied

    i know it might be kind of scary to take this on (I too tried and it is very very far out from my area of expertise...)


    But I know you could... I will team viewer and show exact...

  •  408
    David replied

    I’m sorry, but would you mind sending everything in one ticket? It’s hard to follow when you send 10 messages in a row.

    We can’t do the team viewer share.

    Would you mind sending me your login details so I can take a look in backend? 

    Also, please send me screenshot of elements which you think that are wrong. I see that your website is completely different then GridMag as you heavily customized it so I can’t focus on anything particular.

    Let’s do step by step. send me one element which you think is overwritten with YP and I’ll debug it and see if any code is applied rather then theme code.

    And please don’t send 10 messages in a row, this is not a chat.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • yellowp1 replied

    We need to coordinate a time then....

  • yellowp1 replied

    I am sure we keep missing because of this time frame.......

  •  408
    David replied

    Time doesn’t matter really. But if it’s important for you it’s 12pm in Serbia.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • yellowp1 replied

    Very funny, I actually may go to Serbia..

  • yellowp1 replied

    Anyway...are you sure Teamviewer will not be an option...

  • yellowp1 replied

    Hello David.

  • yellowp1 replied

    i mention i would pay..

  •  408
    David replied

    Hi,


    Sorry but TeamViewer wouldn't be an option... If you just send me what is the exact issue I can try and help out. Just send me one element which is different and I'll check the code and debug it and let you know.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • yellowp1 replied

    i am not sure exactly what element... could you do Zoom...

  •  408
    David replied

    One element, or more elements which you say that are affected by  our plugin.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • yellowp1 replied

    i am really not playing that with you David... I just want you to see it real time. I am not going to back and forth forever unless you decide that is how you want to.

    Can you please decide a day which works best for a screen view?

  •  408
    David replied

    Okay. What’s your timezone?

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • yellowp1 replied

    Awesome! Pacific Daylight..

  • yellowp1 replied

    What is your schedule like this week or even next??

  •  408
    David replied

    Okay, so you're 9 hours behind me. I can do anytime that works for you as long as it's not today.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • yellowp1 replied

    lets go for Mon. i'll wait for your id then i will come on @ 8 am so 5 pm your time ok?

  • yellowp1 replied

    Team viewer work?


    regards nick

  •  408
    David replied

    Hi,

    Yeah sure. Why my TeamViewer? I supposed you will show it to me on your PC.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • yellowp1 replied

    yes here: 1 510 293 257

    d9tx15


    I am available now and will leave up and run until 8 am.

  • yellowp1 replied

    please if that doesn't get you in.. try 3rxe38


    tomorrow it will be!!!

  • yellowp1 replied

    Are you on skype?

    easy to arrange the best time.

  • yellowp1 replied

    hello are you there

  • yellowp1 replied

    if you have skype please inform how you could be reached for your time??

  • yellowp1 replied

    ok thanks????

  •  408
    David replied

    Hi, my Skype is davidpetrovic.work

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  •  408
    David replied

    Please add me and let's move the conversation there.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • yellowp1 replied

    ok thanks!!

  • yellowp1 replied

    done...


    ready and requested. -Nick...

  • yellowp1 replied

    i appreciate it all..


    thanks

  •  408
    David replied

    Hey Nick, sorry I did had time today. I'll be able to tomorrow!

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • yellowp1 replied

    i accepted you from Skype

  • yellowp1 replied

    i still am waiting to hear from you.

  • yellowp1 replied

    can you please reply back?

  •  408
    David replied

    Sorry I forgot and I don’t use Skype so I haven’t opened it in months.

    I’ll be online on Monday. Talk to you!

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • yellowp1 replied

    i cannot get your reply. (am waiting for you)

  •  408
    David replied

    Sorry man, I'll get to you tomorrow. My day was packed.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • yellowp1 replied

    hi i am available

  • yellowp1 replied

    hi David. I was looking to finish while I notice the css was added. please go on Skype like as mentioned previously

  • yellowp1 replied

    the menu padding is what really concerns because after disabling yellow it shouldn't remain so large. adding a css code shouldn't have to fix!

  • yellowp1 replied

    appreciate you doing this since I am just trying to see why even once defaults are set the menu padding is out of its normal range.

  •  408
    David replied

    Hey,

    I just replied you to Skype. We both saw that our plugin isn't the issue here. Your theme code is at it is. Theme code isn't changed at all and if you want custom changes it's the best to hire someone to customize your website. I'm closing this ticket.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!