Okay
  Public Ticket #2674024
the plugin is not working
Closed

Comments

  • Andrés Naizaque started the conversation

    Hello, after updating wordpress to version 5.6-the yellowPencil plugin does not work, when trying to edit a page I get a message but without the number or name of the error and it does not load.

    When inspecting in the network browser it shows a 404 error, and I looked for the file which does not find "widget.min.js" and indeed it is not in the folder.
    I hope for your collaboration to solve the problem.
    Attached image of the inspection in the browser

  •  435
    David replied

    Hi there,

    can you tell me which plugin version are you currently running?

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • Andrés Naizaque replied

    7.1.4

  •  435
    David replied

    Can you please update it to most recent version which is at this moment 7.3.3?

    https://yellowpencil.waspthemes.com/docs/how-to-update-plugin/

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • Andrés Naizaque replied

    I have the free version, in this case what can I do

  •  435
    David replied

    You can update the free version as well. Go to Plugins and find YP plugin and you should see update button.

    3561522747.png

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!