Comments Richard Beale started the conversationFebruary 11, 2021 at 2:45pmNot used Yellow Pencil for a while, and it keeps getting stuck on loading scripts. I see from another support article that I need to update to 7.3.2.However on the update plugin screen its not giving me option to update, can someone explain why, and tell me what I need to do, to make it update.Thanks 435David repliedFebruary 12, 2021 at 9:31amHey there,Can you take a look at this article - https://yellowpencil.waspthemes.com/docs/how-to-update-plugin/?Best regards,WaspThemes team And don't forget to rate our plugin, it means a lot to us!Richard Beale repliedFebruary 12, 2021 at 9:45amHi David,Do I have to unregistered the licence before deleting it? Also I have no log in for code canyon I can find, and its asking me to buy it? I have had this plugin for around 3 years, is there another place I can down load it from?Thanks 435David repliedFebruary 14, 2021 at 9:26amIf you plan on using it on the same domain you don’t have to unregister it.No there’s no other place to download it from its being sold all the time on the Envato.Can you try and search for emails or login? Try contacting Envato in that matter.Best regards,WaspThemes team And don't forget to rate our plugin, it means a lot to us! Sign in to reply ...
Not used Yellow Pencil for a while, and it keeps getting stuck on loading scripts. I see from another support article that I need to update to 7.3.2.
However on the update plugin screen its not giving me option to update, can someone explain why, and tell me what I need to do, to make it update.
Thanks
Hey there,
Can you take a look at this article - https://yellowpencil.waspthemes.com/docs/how-to-update-plugin/?
Best regards,
WaspThemes team
And don't forget to rate our plugin, it means a lot to us!
Hi David,
Do I have to unregistered the licence before deleting it? Also I have no log in for code canyon I can find, and its asking me to buy it? I have had this plugin for around 3 years, is there another place I can down load it from?
Thanks
If you plan on using it on the same domain you don’t have to unregister it.
No there’s no other place to download it from its being sold all the time on the Envato.
Can you try and search for emails or login? Try contacting Envato in that matter.
Best regards,
WaspThemes team
And don't forget to rate our plugin, it means a lot to us!