Public Ticket #2702367
Yellow Pencil doesn't work


  • Alessio Seno started the conversation

    Good Morning,

    I bought a PRO VERSION of YELLOW PENCIL in order to use it for several modification on my business web site: www.scautosrl.com

    I installed 2 times the plugin but when i open a page with Yellow Pencil to modify the page, it doesn't work.

    The plugin is the adviced from the WP THEME Autodealer Premium that i bought.

    The error message is the following in attachement.

    Could I have your support, please?

    Waiting for your answer

    Best Regards

    Alessio Gionatan Seno

    Web Master

    SC Auto srl

    Treviso - Italy

    Attached files:  errore sc auto yellow pencil.png

  •  399
    David replied

    Hey there,

    my guess is that you're running outdated theme version as we have fixed that issue in most recent one. Here's how to update - https://yellowpencil.waspthemes.com/docs/how-to-update-plugin/

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!