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  Public Ticket #3330054
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  • bad375 started the conversation

    Plugin has been working just fine. This morning, when I load to edit, it does not load the editing page; the progress bar gets about halfway then nothing happens. Everything else is working

  •  435
    David replied

    Hey there, 

    What plugin version are you running? Are you up to date?

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • bad375 replied

    7.5.8 I believe

    I think I figured it out, for some reason the HTML header tag was showing in the title, deleted that, new title everything works

    I love this product by the way!!!

  •  435
    David replied

    Yes, if page has HTML in it's title it causes our plugin not to work. Glad you solved it!

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • uniqfox replied

    I'm having this same issue and there's no html interference either

  •  435
    David replied

    @bad375 - what PHP version are you using?

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • bad375 replied

    7.5.8 all is working now

  •  435
    David replied

    In order to find the culprit, we need to play detective for a bit. Please check for conflicting plugins. Normally I would have done this for you but since you're running a live site I cannot be sure when is the best time to do it. Most often a plugin you’re installing or updating may be conflicting with the theme, another plugin or WordPress itself, so it’s best rule out this possibility by testing.

    How to test for conflicting plugins? De-activate all the 3rd party plugins you are using and see if the issue still occurs. In case it doesn’t, enable the plugins back one by one to determine which one is causing it.

    Let me know how that goes.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!