I hope this message finds you well. I am writing to address an issue related to the YellowPencil License(s) in my Envato account (username: alessandrus2017). It appears that the Regular License has been activated on the instance ec2-54-205-140-44.compute-1.amazonaws.com, which is currently offline and not in use. However, I would like to reinstall the plugin on a different server.
I kindly request that the license be deactivated from the mentioned instance, so that I can use it on the recently installed server. Your assistance in resolving this matter would be greatly appreciated.
Thank you for your attention to this request. If you require any further information, please do not hesitate to contact me.
Dear Support Team,
I hope this message finds you well. I am writing to address an issue related to the YellowPencil License(s) in my Envato account (username: alessandrus2017). It appears that the Regular License has been activated on the instance ec2-54-205-140-44.compute-1.amazonaws.com, which is currently offline and not in use. However, I would like to reinstall the plugin on a different server.
I kindly request that the license be deactivated from the mentioned instance, so that I can use it on the recently installed server. Your assistance in resolving this matter would be greatly appreciated.
Thank you for your attention to this request. If you require any further information, please do not hesitate to contact me.
Best regards, Alessandro
Hi,
I have unlinked your previous domain and you can use the license on new one.
Best regards,
WaspThemes team
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