Okay
  Public Ticket #3496773
PHP compatibility
Closed

Comments

  • Joan started the conversation

    I'm using an old theme called Rabia and it has stopped working because it's not longer compatible with php 8

    Does anyone know how to fix it? Do I need to change some variable somewhere or do I need to change the theme completely?

  •  435
    David replied

    Hey there,

    We’ve stopped selling and supporting them, but I’ll be glad to fix your issue.

    I’ll need WP logins and FTP access.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  •   Joan replied privately
  •   Joan replied privately
  •   Joan replied privately
  •  435
    David replied

    Thanks for the credentials. Allow me to investigate and fix PHP code.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  •  435
    David replied

    What's the FTP host/server?

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  •   Joan replied privately
  •  435
    David replied

    Can you also send me WordPress login details? Or you can activate Rabia theme and we'll work on fixing the issue.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • Joan replied

    I'm still working on the administrator issue (can't log into the admin) but I just activated the theme through the cpanel

  • Joan replied

    I've checked and the update has been done in the mysql version, not the php. The hosting updated from 5.7 to 8

  •  435
    David replied

    I have fixed the issue and website is loading now. It was not PHP error, but rather JavaScript error.

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • Joan replied

    That's weird, was it a script from the theme? 

  • Joan replied

    I still see the loader, do you see the site loaded?

  • Joan replied

    I managed to log into the admin and deactivated the loader option. Now it looks good

  •  435
    David replied

    Sorry for the delay. Yes, everything works on my end so you can try clearing the cache. If everything works, that's great!

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!

  • Joan replied

    Well, the encoding is all messed up but that has nothing to do with the theme

    Thanks for your help!

  •  435
    David replied

    Alright. Have a nice day!

    Best regards,
    WaspThemes team

    And don't forget to rate our plugin, it means a lot to us!