I just purchased the Yellow Pencil plugin. It uploaded fine, but I can't activate it. I get this message:
Plugin could not be activated because it triggered a fatal error.
Parse error: syntax error, unexpected '[' in /home6/theexpa7/public_html/wp-content/plugins/waspthemes-yellow-pencil/yellow-pencil.php on line 107
_______________ As awesome as your product looks, I was hesitant to purchase it because I couldn't get the free, Lite version to activate either. With that one I kept getting this message:
Plugin could not be activated because it
triggered a fatal error.
Parse error: syntax error, unexpected '[' in /home6/theexpa7/public_html/wp-content/plugins/yellow-pencil-visual-theme-customizer/yellow-pencil.php
on line 106
_______________
I'm excited about this plugin because it appears to the simple things I was looking for, and so much more. I went ahead and paid for it, thinking that maybe the free version just doesn't work.
FYI, my WordPress version is up to date, the Lite version was already deleted from both my WordPress and my computer, and I'm using a theme called Nectar by Bottomless Design.
Please help. Thanks!
P.S. - I'd like to suggest that you not make the purchase code a requirement for submitting a ticket. If your free, Lite version isn't activating, and there's a fatal error message like the one I got, it seems that would be something you'd offer support in resolving issues like that. Now that I've actually purchased the plugin, I'm getting a very similar message...
Thanks again. I look forward to your help with this! :-)
So I\'m happy :) I\'m hope you like it. if you have any question or problem feel free to ask me :) and also I wait for your rate and review on codecanyon :)
Hi.
I just purchased the Yellow Pencil plugin. It uploaded fine, but I can't activate it. I get this message:
Plugin could not be activated because it triggered a fatal error.
Parse error: syntax error, unexpected '[' in /home6/theexpa7/public_html/wp-content/plugins/waspthemes-yellow-pencil/yellow-pencil.php on line 107
_______________
As awesome as your product looks, I was hesitant to purchase it because I couldn't get the free, Lite version to activate either. With that one I kept getting this message:
Plugin could not be activated because it triggered a fatal error.
Parse error: syntax error, unexpected '[' in /home6/theexpa7/public_html/wp-content/plugins/yellow-pencil-visual-theme-customizer/yellow-pencil.php on line 106
_______________
I'm excited about this plugin because it appears to the simple things I was looking for, and so much more. I went ahead and paid for it, thinking that maybe the free version just doesn't work.
FYI, my WordPress version is up to date, the Lite version was already deleted from both my WordPress and my computer, and I'm using a theme called Nectar by Bottomless Design.
Please help. Thanks!
P.S. - I'd like to suggest that you not make the purchase code a requirement for submitting a ticket. If your free, Lite version isn't activating, and there's a fatal error message like the one I got, it seems that would be something you'd offer support in resolving issues like that. Now that I've actually purchased the plugin, I'm getting a very similar message...
Thanks again. I look forward to your help with this! :-)
Hi Lisa,
First thank you for your purchase.
This is a error about old version, I did update plugin ago a few hours. Please download plugin again from codecanyon and upload to wordpress.
I understand you and you are right. I will work on it :)
Thank you again,
Best Regards
Thank you so very much! The updated plugin activated fine, and the product is exactly what I needed!
I appreciate your quick response.
Best thoughts.
You\'re welcome.
So I\'m happy :) I\'m hope you like it. if you have any question or problem feel free to ask me :) and also I wait for your rate and review on codecanyon :)
Thank you.