I have purchased and downloaded the Yellow Pencil plugin in Wordpress (version 4.7.0). When I want to activate the plugin, it says "plugin activated". But the plugin is not activated, because it stays in the folder "inactive".
It says "new version is available for Yellow Pencil but you need to enter some informations for update" with a link "lets go". When I click on the link it says "you have insufficient rights to acces this page".
I have purchased and downloaded the Yellow Pencil plugin in Wordpress (version 4.7.0). When I want to activate the plugin, it says "plugin activated". But the plugin is not activated, because it stays in the folder "inactive".
It says "new version is available for Yellow Pencil but you need to enter some informations for update" with a link "lets go". When I click on the link it says "you have insufficient rights to acces this page".
I hope you can help me.
Best regards,
Danielle
Hi danielle,
We are sorry for this issue. Please follow these steps:
1. Go to wordpress panel > plugins and delete current yellow pencil plugin.
2. Go to codecanyon > downloads page.
Okay now Download yellow pencil from codecanyon, upload to your wordpress panel and active.
I\'m hope thats help.
Best Regards