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  Public Ticket #774519
Mobile Issues not fixed!
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Comments

  • Laura started the conversation

    Hello, 

    I sent a message yesterday and was told to use the responsive mode after moving elements and they weren't moving with the mobile version. 

    I was already doing that, it works in the editor then doesn't apply when it's live, please help rather than refer me to a document!

    Many thanks 

    Laura

  •  127
    Zafer replied

    Hey Laura,

    First I'm sorry for late reply.

    This works in Yellow pencil editor but not work when you visit your website on your phone?

    1. Maybe this problem about browser cache, Please clean browser cache on your phone.
    2. May be your using a old device with old browser.

    Please visit this website for learn how a responsive website work, also please take a look to plugin documentation.

    I'm hope thats help.

    Best Regards