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Public Tickets

asellen22 Plugin cases fatal errorClosed   YellowPencil - Visual CSS Editor   Updated September 6, 2019 at 2:31pm   4 Most recent comment from Zafer Y.:Hi There,This error is related to Waspthemes Updater plugin. If you wish, just deactivate the plugin. NeuralSync ReviewClosed   YellowPencil - Visual CSS Editor   Updated August 28, 2019 at 8:20am   2 Most recent comment from David P.:Thank you for this kind review!It would be awesome if you could add this review also on Codecanyon. It would mean a lot to us! julien active pluginClosed   YellowPencil - Visual CSS Editor   Updated August 23, 2019 at 9:13am   2 Most recent comment from Zafer Y.:Hi Julien,We are adding a licensing controls system. Any more you cannot activate a regular license on multiple sites, you need to buy a regular license for each domain.Best Regards Milad Boloukifar How can Delet a part of website?Closed   YellowPencil - Visual CSS Editor   Updated August 22, 2019 at 5:28am   6 Most recent comment from David P.:Hi,Can you please write in English? catchyouri TypeKitsClosed   YellowPencil - Visual CSS Editor   Updated August 20, 2019 at 1:02pm   6 Most recent comment from David P.:Yeah, you can do it that way also! If you type font-family in YP it will apply in CSS and if font is added, that's a way to do it! Leslie Cassinari embedded ad problemClosed   YellowPencil - Visual CSS Editor   Updated July 21, 2019 at 3:41pm   3 Most recent comment from LCassinari7723:Good News, I figured-out how to delete this ad.This public ticket is now officially Closed. Thank you. Leslie chuckburns42 RefundClosed   YellowPencil - Visual CSS Editor   Updated July 20, 2019 at 10:19am   2 Most recent comment from David P.:Hi,You can apply for refund here - https://codecanyon.net/refund_requests/new chuckburns42 Installing the yellowpencil pluginClosed   YellowPencil - Visual CSS Editor   Updated July 19, 2019 at 7:52am   3 Most recent comment from David P.:Okay, we're glad that you sorted it out.Have a nice day! chuckburns42 Resizing an image dynamicallyClosed   YellowPencil - Visual CSS Editor   Updated July 19, 2019 at 7:51am   2 Most recent comment from David P.:Hi,That can't be done dynamically with CSS. What you want is called lightbox and you should try finding lightbox plugin to get that feature.Or try using Envira Gallery which has what you need. mauro16b Responsive featureClosed   YellowPencil - Visual CSS Editor   Updated July 14, 2019 at 10:13am   5 Most recent comment from David P.:That seems like cache. Mobile devices cache websites more then browsers and it's hard to clear it. Try opening your website in incognito mode on mobile. thedigitalmd Site Page displaying different than showing in yellowpencilClosed   YellowPencil - Visual CSS Editor   Updated July 11, 2019 at 9:45pm   2 Most recent comment from David P.:Are you using some cache plugin? If yes, then try clearing the cache. Also you can clear browser cache by pressing CTRL+F5 (Command+F5) on your keyboard while on your website to clear browser cache. I ... topinambour Following pop up link in dashboardClosed   YellowPencil - Visual CSS Editor   Updated July 5, 2019 at 6:36am   4 Most recent comment from David P.:Okay. Have a great day! webrebell123 Wordpress Site HackedClosed   YellowPencil - Visual CSS Editor   Updated May 22, 2019 at 11:07am   2 Most recent comment from Zafer Y.:Hi There, Probably your website gets infected. I think some WordPress core files, theme and plugin files get infected in the last hack attack one month ago. We fixed this security bug quickly after t ... MB Let's Support Yellow PencilClosed   YellowPencil - Visual CSS Editor   Updated May 7, 2019 at 11:21am   9 Most recent comment from insanityNL:@mankymordYou will have no issues.  KristianTS Pushing the 7.2 PRO update via premium themesClosed   YellowPencil - Visual CSS Editor   Updated May 5, 2019 at 1:44pm   32 Most recent comment from David P.:I got that one. We'll keep the conversation there.