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Public Tickets

Thanksgiving request error explanationClosed   YellowPencil - Visual CSS Editor   Updated April 23, 2018 at 6:13am   2 Most recent comment from David P.:Basically it says that element you've selected is hidden for the current screen size you're resizing. Which screen size is that and which element?You can go to properties and unhide it. hlbjone3 Desktop menu colour vs Mobile menuClosed   YellowPencil - Visual CSS Editor   Updated April 12, 2018 at 1:15pm   6 Most recent comment from David P.:Don't worry. Have I answered your question? realtourvideos Responsive design issuesClosed   YellowPencil - Visual CSS Editor   Updated April 11, 2018 at 7:28am   8 Most recent comment from David P.:@realvidetours I'm glad it worked!@J-dsgn - You told me that you had issues with saving so I suggested increasing WP_MEMORY. About dragging - dragging or setting position is actually the same. So you ... gravityoptional Local css not loadingClosed   YellowPencil - Visual CSS Editor   Updated April 8, 2018 at 7:54am   4 Most recent comment from David P.:You should place all code in Wordpreds Customize page in Custom CSS part and it will work. chien refundClosed   YellowPencil - Visual CSS Editor   Updated April 3, 2018 at 12:39pm   2 Most recent comment from David P.:Hi, you can request a refund here. What exactly doesn't work? Daniel Méndez Full Width ImageClosed   YellowPencil - Visual CSS Editor   Updated April 1, 2018 at 9:35am   2 Most recent comment from David P.:Hi, can you send me your URL of the page you are trying to do that so I can understand what you are trying to achieve? Madison changes made to backgrounds on forms wont stick after being savedClosed   YellowPencil - Visual CSS Editor   Updated March 28, 2018 at 11:19pm   4 Most recent comment from Zafer Y.:Hi Madison, No need to deactivate the cache plugin but you need clear the cache from the cache plugin options after you make some changes with YellowPencil.I hope that's help,Best Regards Tony Bertot Documentation of your product that I can download.Closed   YellowPencil - Visual CSS Editor   Updated March 28, 2018 at 11:14pm   4 Most recent comment from Zafer Y.:You're welcome. Tony Bertot Installing onto the pro plugin onto siteClosed   YellowPencil - Visual CSS Editor   Updated March 26, 2018 at 5:30pm   4 Most recent comment from David P.:Don't worry! Glad you could sort it out. naturopatica Plugin activationClosed   YellowPencil - Visual CSS Editor   Updated March 24, 2018 at 6:17pm   2 Most recent comment from David P.:Hi, thank you for your kind words!What is domain of stage website? Don't worry about the licence. You can delete licence for staging website and add it to live site.If you don't add licence you won't ... LuxMacLeod Plugin not working properlyClosed   YellowPencil - Visual CSS Editor   Updated March 20, 2018 at 2:34pm   5 Most recent comment from David P.:Are you using some caching plugin perhaps? If so, please try deleting the cache. vic feder activationClosed   YellowPencil - Visual CSS Editor   Updated March 19, 2018 at 7:07pm   2 Most recent comment from Zafer Y.:Hi There,First, thank you for your purchase!You can activate the plugin from WordPress Panel > YellowPencil > Go Pro! and click "Activate YellowPencil Pro" button.You can request a refund for the mist ... myigit Yellow Pencil Crash my Server! Part 2Closed   YellowPencil - Visual CSS Editor   Updated March 15, 2018 at 7:21pm   8 Most recent comment from Zafer Y.:Hi There,I think I found the cause of this problem.You edited so much pages with YellowPencil and your server has insufficient limit for update the database.Please send the error code to the server pr ... Scott Yates Default Post Page Centre EverythingClosed   YellowPencil - Visual CSS Editor   Updated March 12, 2018 at 11:29am   3 Most recent comment from David P.:Also, like I replied on previous ticket. You can target one template, or globaly apply customization you want, like center text or other elements. amrmarketinggroup Activation ProblemsClosed   YellowPencil - Visual CSS Editor   Updated March 10, 2018 at 7:59am   4 Most recent comment from David P.:Don't worry, you can always download latest update from CodeCanyon to update the plugin until you finish working on localhost.