Okay

Public Tickets

Laura Mobile Issues not fixed!Closed   YellowPencil - Visual CSS Editor   Updated May 23, 2016 at 12:40am   2 Most recent comment from Zafer Y.:Hey Laura,First I'm sorry for late reply.This works in Yellow pencil editor but not work when you visit your website on your phone?Maybe this problem about browser cache, Please clean browser cache on ... Laura MobileClosed   YellowPencil - Visual CSS Editor   Updated May 20, 2016 at 1:12am   2 Most recent comment from Zafer Y.:Hi Laura,First thank you for your purchase!You must use responsive mode! May be you must again move same elements on responsive mode. Please read "Responsive Mode" section in plugin documentation.I ... Jimmy Photo GalleryClosed   YellowPencil - Visual CSS Editor   Updated May 15, 2016 at 3:10pm   2 Most recent comment from Zafer Y.:Hi Jimmy,You want apply universal style for all pages? Yes of course you can. Please read all plugin documentation for learn how this plugin work. 2mins to read this documentation! :)Follow These s ... Craig Just sits there loading nothing happensClosed   YellowPencil - Visual CSS Editor   Updated May 4, 2016 at 10:15pm   2 Most recent comment from Zafer Y.:Hi Craig,Please be sure you using latest version. Latest version is 5.3.3. Maybe you must clear browser cache after the update.I want see what is problem there. Please create a private support ticket ... Marc Brandenburg CSS Page keeps loading, never finishes, waited 10 minutesClosed   YellowPencil - Visual CSS Editor   Updated May 1, 2016 at 1:46am   4 Most recent comment from Zafer Y.:Hi Marc,oh it helped me! Thank you so much for screenshot!Best Regards Paul After Up-date no active IconsClosed   YellowPencil - Visual CSS Editor   Updated April 27, 2016 at 11:41pm   6 Most recent comment from Zafer Y.:This great! You're welcome :) Tex Export BackupClosed   YellowPencil - Visual CSS Editor   Updated March 30, 2016 at 2:52pm   2 Most recent comment from Zafer Y.:Hi Tripleogfox, I’m sorry. there not have an option for export and import data but you can copy data from CSS Editor. You can export/import CSS data by manual way: Go to wordpress pan ... Michael Navigation menuClosed   YellowPencil - Visual CSS Editor   Updated February 2, 2016 at 3:39pm   2 Most recent comment from Zafer Y.:Hi Micheal,Please open Yellow Pencil page, open CSS Editor (press to SHIFT key) and remove this line: "visibility: hidden;" or "display:none".Or reset all options from wordpress panel > Settings > Yel ... sonia reset customisationClosed   YellowPencil - Visual CSS Editor   Updated January 18, 2016 at 3:00am   10 Most recent comment from Zafer Y.:Hi Sonia,I said you that new update will available in 24hours but I still working on new update. Thank you for like this plugin and your patient!Sonia please follow these steps:Login to wordpress pane ... Miguel Lillo edit menu disappearClosed   YellowPencil - Visual CSS Editor   Updated December 24, 2015 at 11:55am   2 Most recent comment from Zafer Y.:Hi Miguel,I'm sorry for this issue. This issue really interesting. I think there is a small issue.I must check it and so need your wordpress login informations and website domain name. I want fix thi ... Nick Cannot InstallClosed   YellowPencil - Visual CSS Editor   Updated December 12, 2015 at 10:28pm   4 Most recent comment from Zafer Y.:Hi Nick, Okay, so you can upload plugin with filezilla. Download fillezilla and login to your website with Fillezilla.Go on wordpress directory > wp-content > plugins folderunzip "waspthemes-yel ... David ConflictClosed   YellowPencil - Visual CSS Editor   Updated November 24, 2015 at 1:52am   2 Most recent comment from Zafer Y.:Hi David,I reply you on Private ticket. Please check it.Best Regards Danielle van der Haven I cannot activate Yellow Pencil pluginClosed   YellowPencil - Visual CSS Editor   Updated November 12, 2015 at 3:59am   2 Most recent comment from Zafer Y.:Hi danielle,We are sorry for this issue. Please follow these steps:1. Go to wordpress panel > plugins and delete current yellow pencil plugin.2. Go to codecanyon > downloads page.Okay now Download yel ... Amanda Not uploadingClosed   YellowPencil - Visual CSS Editor   Updated October 29, 2015 at 3:28am   2 Most recent comment from Zafer Y.:Hi amanda, First thank you for your purchase. I think "max file upload size limit" is less then 13MB on server or server is so slow and so have this problem. Please take a look to plugin documentat ... Lisa Cannot activate the plugin. Fatal Error.Closed   YellowPencil - Visual CSS Editor   Updated October 21, 2015 at 1:54am   4 Most recent comment from Zafer Y.:You're welcome.So I'm happy :) I'm hope you like it. if you have any question or problem feel free to ask me :) and also I wait for your rate and review on codecanyon :)Thank you.