Okay

Public Tickets

Vicky Vaughan LicensesClosed   YellowPencil - Visual CSS Editor   Updated March 10, 2021 at 7:59am   2 Most recent comment from David P.:Hi Vicky,Unfortunately not. Envato's policy is that regular license is for personal use, and extended license is when you're building something for a client. Both licenses allow usage on onl ... Damir Storefront empty space / two collumns mobile viewClosed   YellowPencil - Visual CSS Editor   Updated March 10, 2021 at 7:57am   5 Most recent comment from David P.:Hello,  Sorry to hear the theme wasn't a good fit for your project. Please use this form here to request a refund: https://themeforest.net/refund_requests/new ahmadbedeir editor seems to be lockedClosed   YellowPencil - Visual CSS Editor   Updated March 4, 2021 at 9:54am   6 Most recent comment from David P.:It may be some theme update that is triggering that, or some plugin. You can deactivate plugins one by one, refresh the Yellow Pencil editor and see if that issue goes away. If it doesn't, then i ... sajeev not working,Closed   YellowPencil - Visual CSS Editor   Updated March 2, 2021 at 4:19pm   6 Most recent comment from David P.:You should be able to change that. Refresh the page and try setting the color and saving. nomad777 An error occurred while loading.Closed   YellowPencil - Visual CSS Editor   Updated February 28, 2021 at 11:47pm   9 Most recent comment from David P.:Hi, You won’t lose data if you update. But, you can always export your data first and add it to the theme - https://yellowpencil.waspthemes.com/docs/exporting-css-stylesheet-file/ Giorgos M General info about the pluginClosed   YellowPencil - Visual CSS Editor   Updated February 26, 2021 at 10:08am   2 Most recent comment from David P.:Hey there Giorgos,1. Yes! https://yellowpencil.waspthemes.com/docs/exporting-css-stylesheet-file/2. No, it's only for one website with one license.3. No, unfortunately it doesn't. Alessio Seno Yellow Pencil doesn't workClosed   YellowPencil - Visual CSS Editor   Updated February 25, 2021 at 11:08am   2 Most recent comment from David P.:Hey there,my guess is that you're running outdated theme version as we have fixed that issue in most recent one. Here's how to update - https://yellowpencil.waspthemes.com/docs/how-to-updat ... Albert Action-Hook for yp-savingClosed   YellowPencil - Visual CSS Editor   Updated February 22, 2021 at 7:14am   6 Most recent comment from David P.:I understand you! And that would be nice feature to have. But I do know when you write CSS manually, without any plugin, you still have to clear the cache manually. So we didn't think of that ki ... JonathanZN Error occursClosed   YellowPencil - Visual CSS Editor   Updated February 17, 2021 at 11:01pm   2 Most recent comment from David P.:Hi there, We had this issue on older plugin versions. We got it fixed in the most recent version. Please update the theme - https://yellowpencil.waspthemes.com/docs/how-to-update-plugin/ Patricia DARMON OnMouseOverClosed   YellowPencil - Visual CSS Editor   Updated February 16, 2021 at 10:32pm   2 Most recent comment from David P.:Hey there,use "hover" state. https://yellowpencil.waspthemes.com/docs/the-element-states-pseudo-classes/ stephanso80 scripts cannot be foundClosed   YellowPencil - Visual CSS Editor   Updated February 15, 2021 at 9:47am   2 Most recent comment from David P.:Hey there,Please update the plugin to the latest version - https://yellowpencil.waspthemes.com/docs/how-to-update-plugin/We had an issue with some older versions and that issue got resolved in the mo ... Richard Beale Plugin will not updateClosed   YellowPencil - Visual CSS Editor   Updated February 14, 2021 at 9:26am   4 Most recent comment from David P.:If you plan on using it on the same domain you don’t have to unregister it.No there’s no other place to download it from its being sold all the time on the Envato.Can you try and search for emails ... Carlos hot to edit logout userClosed   YellowPencil - Visual CSS Editor   Updated February 12, 2021 at 9:35am   2 Most recent comment from David P.:Hey there Carlos,When you go to Appearance > Yellow Pencil you're going to see a popup like this. You can choose the page, or type URL and then check "Visitor view". That will simulate logged ... Amazed Work Waiting along time for deactivate PluginClosed   YellowPencil - Visual CSS Editor   Updated February 10, 2021 at 10:59pm   2 Most recent comment from David P.:Hi,we replied to your other ticket. bryan cssClosed   YellowPencil - Visual CSS Editor   Updated February 9, 2021 at 11:04pm   4 Most recent comment from David P.:Hi Bryan,here's an article which covers it - https://yellowpencil.waspthemes.com/docs/understanding-customizing-types/