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Public Tickets

sudar Section is not selectingClosed   YellowPencil - Visual CSS Editor   Updated January 12, 2021 at 11:37am   2 Most recent comment from David P.:Hi Sudar,can you try and hold SPACE on your keyboard and select any element? Let me know if that works. Hans Contermans cannot select element on demo pageClosed   YellowPencil - Visual CSS Editor   Updated January 11, 2021 at 7:50am   2 Most recent comment from David P.:Hey there I have checked our demo and everything works without issues. Can you try again? erkon Deactivate licenceClosed   YellowPencil - Visual CSS Editor   Updated January 4, 2021 at 2:03pm   2 Most recent comment from David P.:Hey there, I got it deactivated. davidurang Can't update ypClosed   YellowPencil - Visual CSS Editor   Updated January 4, 2021 at 1:59pm   2 Most recent comment from David P.:Hey there David,please contact theme authors as they have to provide you with the latest update through theme. jessica Scripts not found.Closed   YellowPencil - Visual CSS Editor   Updated January 4, 2021 at 1:56pm   4 Most recent comment from David P.:Hey there,please hold the SPACE on your keyboard and then click on any element. That should work. Fabiana D´Agostino responsiveClosed   YellowPencil - Visual CSS Editor   Updated January 2, 2020 at 9:04am   2 Most recent comment from David P.:Hey there,please make sure to clear the website cache and if you're viewing on mobile try different browser or incognito tab as you often are cached on mobile. Connor Gotto Yellowpencil Inspector Won't Select Any ElementsClosed   YellowPencil - Visual CSS Editor   Updated December 31, 2020 at 9:02am   2 Most recent comment from David P.:Hey there, please try following. Press and hold SPACE on your keyboard and then click on element with your mouse. Then release the SPACE. That should work. GalgaHabana YP integrated into SOBER template by uixthemesClosed   YellowPencil - Visual CSS Editor   Updated December 31, 2020 at 8:59am   2 Most recent comment from David P.:Hey there, what seems to be broken? Which plugin version are you using? Cathy Kask Uninstalling YellowPencilClosed   YellowPencil - Visual CSS Editor   Updated December 23, 2020 at 9:42am   2 Most recent comment from David P.:So if you deactivate the plugin, all the changes will be deactivated as well. So you have to export your changes and add them to your website. Here's how - https://yellowpencil.waspthemes.com/do ... Myron Wallace Yellow Pencil isn't responsive on websiteClosed   YellowPencil - Visual CSS Editor   Updated December 22, 2020 at 10:10am   5 Most recent comment from David P.:Hi, Glad that worked :)  I’ll be closing this Ticket. Feel free to open a New ticket in case something else comes up. If you like my support, so please rate Me and My support on CodeCanyon site� ... Nicolo Pace yellowpencil does not work anymoreClosed   YellowPencil - Visual CSS Editor   Updated December 21, 2020 at 9:24am   2 Most recent comment from David P.:Hi,Please update the plugin to the 7.3.3 version as that issue has been fixed in most recent version.Here’s how you can update https://yellowpencil.waspthemes.com/docs/how-to-update-plugin/ Dirk H. Allewelt Activate Yellow PencilClosed   YellowPencil - Visual CSS Editor   Updated December 20, 2020 at 11:18am   2 Most recent comment from David P.:I saw duplicate request from you so I’ll close this ticket and let’s continue conversation on other one  tiffany The reponsive mode do not workClosed   YellowPencil - Visual CSS Editor   Updated December 16, 2020 at 5:36pm   2 Most recent comment from David P.:Hi I see duplicate request. I'll comment on other one. Blindfolded Color changes savingClosed   YellowPencil - Visual CSS Editor   Updated December 16, 2020 at 5:23pm   2 Most recent comment from David P.:Are you using some cache plugin? If yes, then try clearing the cache. Also you can clear browser cache by pressing CTRL+F5 (Command+F5) on your keyboard while on your website to clear browser cache. I ... Magnus Shaw Error on loadingClosed   YellowPencil - Visual CSS Editor   Updated December 15, 2020 at 10:32am   2 Most recent comment from David P.:Hi There, We released a compatibility update for WordPress 5.6 version. Please update YellowPencil to latest version 7.3.3. You will see an update button on your WordPress Dashboard within 24 hours, y ...